920-497-4505
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inkdrop arthaus guarantee

" We take pride in our work. The quality of our scanning and printing is unsurpassed.  We guarantee you will be 100% satisfied or we will refund your money or make it right."

Returns & Replacements

Our return policy is simple: 

If you are not happy with your purchase from us, for any reason, you can return it to us within 30 days of the order date for a full refund.  Please note - Inkdrop Arthaus does not reimburse for outgoing or return shipping charges unless the return is due to defect in quality.

Printed Items:

The person providing the image is responsible for ensuring their image has proper color and tone balance and is of a suitable resolution for print. People submitting their images are encouraged to proof their image first by ordering a hard copy proof print. 

Inkdrop Arthaus takes pride in producing only the best quality prints. You can order confidently knowing we offer a 30 Day Money Back Guarantee. If contacted within 30 days of the original order date, Inkdrop Arthaus will either replace or refund any print or product that is deemed unsatisfactory by the customer; except in the case when Inkdrop Arthaus expresses concern over image quality issues such as poor resolution or potential tonal problems with the image to the customer prior to printing.

Frames / Mats / Glazing:

Frames, mats and glazing may be returned within 30 days of order date. Because these orders are cut to your specifications there will be a 25% restocking fee unless being returned for defect in quality or damage in shipping.

Damaged Item Instructions:

If your order is damaged in shipping contact Inkdrop Arthaus within a week of receiving your order. To expedite your replacement or refund please take photographs of the packaging and the ordered items so we can better our processes. 

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

If you changed your mind and want to return your item you can return any item within 30 days of your purchase. Shipping charges are non refundable. You are responsible for return shipping charges. It is required to use the original shipping materials when returning your order. Should your art print get damaged in shipping, we will send you another right away at not cost. All you need to do is call us 920-497-4505 or email us. Let us know about the return using the order number from your paperwork. Keep the order number for your records and for communications. When your return is received we will refund your card for the price of the print.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Inkdrop Arthaus prints using the Giclée method of printing. Giclées are created by utilizing high resolution digital images with large format inkjet technology and printed using archival ink and media. You will be able to enjoy your prints for generations to come.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!